-= Thought =- Blog title

I should just retitle this to something like "Disgruntled musings of a Call Centre Team Leader". It seems that the majority of things I come up with tend to do with work, and that's what I do/am.

Call Centre Team Leader

It's a thankless job, but someone has got to do it, otherwise all the agents wouldn't have someone to complain to, whinge at or otherwise abuse.